FREQUENT QUESTIONS FOR FRAN....
WHERE ARE YOU BASED?
We are located in Gippsland, Victoria however, we love a road trip and are happy to travel!
For travel over 1 hour, we charge an additional fee of $125 per hour (based on 2 staff).
For travel times over 2.5 hours, we may charge an accommodation fee of up to $300 dependent on location.
DO YOU PROVIDE ALCOHOL?
All beverages (including soft drinks) are supplied by you. This allows for you to include the alcohol choices of your liking and suitable to your own budget requirements. Once you have confirmed your booking, we can assist with recommendations for how much alcohol to purchase for your number of guests.
HOW DO WE KEEP OUR DRINKS CHILLED?
We ask that all drinks are chilled for our arrival. If you have over 50 guests and no refrigeration is available onsite, we highly recommend a cool room. For under 50 guests, you may like to pre-chill your drinks in eskies, tubs or fridges onsite.
We provide approximately 12 bags of ice for use in the bar only.
WHAT KIND OF GLASSWARE IS PROVIDED?
We have wine glasses, flutes, short and tall tumblers. We also have a limited number of martini glasses and stemless wine glasses for cocktails, your favorite spritz or red wine. Beers & cider are to be served in bottles or cans.
HOW MANY STAFF DO YOU PROVIDE?
We provide a minimum of two bar staff. If your gathering is over 100 guests we recommend including at least one extra staff. We would also recommend an additional bar staff if including cocktails in your service.
WHAT KIND OF BEVERAGES CAN YOU SERVE?
We of course serve all the regulars such as wine, bubbles, beer, cider, soft drinks, tea & coffee. We can also include service of cocktails however, we would recommend at least one additional staff member as the service can more labor intensive.
CAN YOU PROVIDE SERVICE OF COCKTAILS, SPIRITS or A SIGNATURE DRINK?
Of course! If you have a cocktail or special drink in mind we are happy to accommodate - or you can try our 'Lady Fran' signature! We have a list of suggested cocktail options which we are happy to share upon confirmation of your booking.
DO YOU PROVIDE TABLE OR ROAMING SERVICE?
Bar service is from the caravan only. If you require roaming or table service, an additional staff member will be required. We do still take care of all the clearing of empty bottles and glasses around the venue as part of the standard service.
Please note: we do not clear or remove food/catering rubbish such as plates, napkins, skewers and take-away boxes - this needs to be arranged through your caterer.
DO YOU HAVE PUBLIC LIABILITY?
Yes we do!
DO I REQUIRE A PERMIT OR LICENCE TO SERVE ALCOHOL?
If your event is on private property, and you are the supplier of the alcohol, a liquor licence is not required. Events held on council property or public land will require permission and/or permits from your local shire. Any licenses or permits required for your event must be obtained by you.
WHEN DOES LADY FRAN ARRIVE?
We will arrive at least 2 hours prior to service start to ensure we are set-up and ready for guest arrival.
HOW LONG CAN WE HIRE LADY FRAN FOR?
Our standard packages are for up to 6 hours of service and we have a minimum charge of 3 hours. Dependent on your location and travel times, we can extend service time past 6 hours upon consultation.
WHAT HAPPENS WHEN IT IS TIME FOR LADY FRAN TO LEAVE?
Towards the end of service, usually about 20 minutes prior to service end, we will start serving wine and soft drinks in plastic cups (or you can provide us with some extra glassware for use from this time). We then deliver what's left of your alcohol to your desired location a along with extra cups so you can keep partying on. We ask that you please provide us with tubs or eskies so we can transfer the left over drinks from the bar into these and also a bottle opened if required.
WHAT DO WE DO WITH RECYCLING & RUBBISH?
Unfortunately we are unable to take this with us and we ask that your nominate an area for us to leave all rubbish and recycling at the end of service. If you have bins, bags or even trailer for us to leave this in, that would be fabulous. We do re-use beer and wine boxes where possible to keep the rubbish manageable and tidy. We will have one bin for recycling at the caravan however, if you have a couple of extra around the venue for catering rubbish & recycling that would be great.
DOES LADY FRAN REQUIRE ACCESS TO ELECTRICITY?
No - we are solar powered for all fixed lighting - yay! We will require power should tea and coffee service be required or if our power points are required for any appliances.
DOES LADY FRAN REQUIRE ACCESS TO WATER?
Yes, we will require access to drinking water which we serve in dispensers from the front of the caravan with ice & fruit.
If water s not available onsite, we can supply a nominal amount if appropriate notice is provided.
WHAT ARE LADY FRAN'S DIMENSIONS?
5.6m long including draw bar - please allow 6m to open back servery window.
2.2m wide - when in position, please allow for door access and wash-up area at rear (minimum of 2 meters).